Glen Haven ready for scheduled visits

COVID-19 Featured Online First

NEW GLASGOW – There is great excitement and happiness being felt throughout Glen Haven Manor by residents, staff and the leadership team with the announcement by Dr. Robert Strang, Chief Medical Officer of Health of Nova Scotia, that long-term care will be permitted to have indoor visits as early as Wednesday, July 22.

The team at Glen Haven has been preparing for a welcoming setting for the indoor visits.

These visits will take place during the week while the outdoor, curbside visits will continue on the weekends. All visits must be pre booked and scheduled by calling the specific resident care areas.

“Both indoor and outdoor visits are managed with diligence, caring and compassion,” says CEO Lisa M. Smith. “Glen Haven is pleased to provide these visits in a reasonable schedule. Our residents and their loved ones will enjoy indoor visits in a lovely, comfortable setting while having every precaution and safety measure in place to protect our most vulnerable and each other.”

Glen Haven has reconfigured its main front lounge area to accommodate a 30-minute indoor visit. There will be comfortable furniture located near a fireplace setting for the visitor and residents. Staff will be on hand to facilitate the visit as needed and when appropriate. There will be several indoor visits per day. Each visitor will be required to observe the established the provincial public health measures and those of Glen Haven Manor.

“This is yet another milestone day in these times of a global pandemic,” adds Smith.  “Having visitors come inside after more than four months is a big step. This has been a difficult time for everyone, and our residents and their families continue to uplift us with their strength, resilience and grace.”

Evie MacMillan, RN, manager of Ocean Drive & Serenity Springs Resident Care Areas,  whole heartedly agrees that staff are very happy for the residents as well as for their families to have this kind of reunion because of the strong bond shared among staff, residents and family members. “Families are an important part of resident care and we are united in wanting to protect the residents and to keep them safe,” explains MacMillan. “Families are now able to come back into their loved ones’ home and that makes this announcement very special.  It will be a great homecoming.”

The following is the phone directory for the resident care areas where families may call to preschedule visits:

Resident Care Area Directory

Crystal Waters- 902-752-2588, Ext. 226
Silver Creek- 902-752-2588- Ext. 226
Ocean Drive- 902-752-2588, Ext. 249
Serenity Springs- 902- 752-2588, Ext. 227
River Glen- 902-752-2588, Ext. 228
Whispering Tide-902-752-2588, Ext. 229